FASTBOOT REASON: KEY PRESSED

cmaier1972
Newbie

I have a Razor Maxx and I got this screen that says   *AP FASTBOOT FLASH MODE (S) 10.98(*) DEVICE IS LOCKED STAUS CODE 0 BATTERY OK CONNECT USB DATA CABLE FASTBOOT REASON: KEY PRESSED*

PLEASE HELP ME WITH THIS!!!!

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vzw_customer_support
Customer Service Rep

cmaier1972, this is a real head scratcher. I've never heard of this error message. Did you connect your device to a USB data cable. If so , what happen. Please provide me with a few more details.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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Lolakg
Newbie

I am now getting this same error.  What information do you need.  I try to turn the phone on and it says what the person pasted above.  I try to do the reset with the power and volume down and get the same screen again.  I cant get into my phone.  I do know my phone was promting me to do an installation upgrade today.  but I said install later.  Please help

When i plug my phone into usb it does nothing.

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Not applicable

You are booted into AP Fastboot mode.  Do a Google search and you should find a method for resolving this.

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Lolakg
Newbie

The problem is I cant scroll the menu or select anything on the menu so it just keeps looping

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Not applicable

Is it still under warranty?  You may need to swap it for a refurbished replacement.

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