Hotmail porblem

dkingsr27
Newbie

This problem has been happening since I purchased the phone. After setup I discovered the problem. I went back to the Verizon store and explained the problem. The answer I got was ‘change to GMail.

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SoccerRef12
Specialist - Level 1

What problem?

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dkingsr
Newbie

Sorry, I thought the above problem would follow the previous test.  OK, here goes.

I'm having problem getting my Hotmail E-mail on my Droid Razr Maxx.  I only get my e-mails once or twise, at best, a day.  The phone doesn't replensh the e-mail like other phones I've had.  Someone suggeswted cleaning the cash out, but I advised this has been happening since I purchased the phone.  I even went back to the store and got little or no information from them.  I'm here looking for help.

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Ann154
Community Leader
Community Leader

Have you already checked the sync settings of the account to verify it isn't set to Manual or to check once every 12 hours or something like that?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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dkingsr27
Newbie

I'm not sure I know where to go. I think I might have found the area and shut off ALL the sync's I could find.

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mrsng
Newbie

I'm having a similar issue.  When I got the phone it sync'd all the time, but I must have changed something and now I have to manually sync.  Occasionally when I sync, it creates multiple copies of the emails in my inbox.

The only things I have changed are on the battery management and data used notices, I also changed to use wi-fi when available.  I've tried to go back and remove the settings, but that's not working to correct the sync issue either.

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dkingsr27
Newbie

Thanks for your reply. I think this is a Verizon problem, but no one has an answer.

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SoccerRef12
Specialist - Level 1

I have found that GMail doesn't like to push sync when using WiFi without a data connection, which I have a Smart Action to automatically run when I'm at work. As soon as I leave work, everything starts to sync again.

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dkingsr27
Newbie

My problem isn't with GMail. It's with Hotmail. I get mail with no problem on my Kindle but not me Droid Razr Maxx.

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DrOid2
Newbie

Hi! I used to use the default email on my RAZR MAXX for hotmail, but since the upgrade to ICS (4.0.4) for some reason it will only update automatically when I am on Wi-Fi, not the network connection. And no, I don't have anything set up in Smart Actions either. I know back on Gingerbread, I had the option of setting it to only update on Wi-Fi, but ICS only has the option of turning sync on or off for the account, no Wi-Fi settings, and it is automatically set for push, so no frequency settings available either. So, my fix was to use another email app (I'm using K-9 Mail, but others may work too) which will still update on the network. Hope this helps!

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SoccerRef12
Specialist - Level 1

In the settings there is a setting for sync over Wi-Fi only. This is even

for push email.

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DrOid2
Newbie

That is true for some email accounts, but not for hotmail. It automatically sets it up for push, greys out the option to change it, and there is no option for Wi-Fi.

Well, I stand partially corrected. What I said is true if you use the built in automatic setup for Hotmail. If you choose "Other" in the add account menu then proceed to enter your hotmail address and password, (and you can still touch next and have it set up server settings) it gives you the options to use push, or check at given fetch intervals, and has the check box available if you want it to only sync on wi-fi. BTW, dkingsr27, if you have all syncs shut off, you won't ever get any emails unless you do a manual sync.

Message was edited by: DrOid2

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tikibar1
Community Leader
Community Leader

How odd; on the Bionic you can set Hotmail up for manual fetch rather than push and to download only on wifi.

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B33
Legend

That Setting was for the Most of changed when ones updated to I.C.S and it probably will be Different on you Bionic! possibly i say that with a Grin, Time for some Cake Bread Pumpkin Flavor..Haaaa it's good.. Later b

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tikibar1
Community Leader
Community Leader

Is your tummy full? 

I think DrOid2's edit answered it ... it's not necessarily the phone, it's whether you use automatic set-up or manual set-up (I should have thought about that, but sometimes my coffee hasn't kicked in)

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B33
Legend

O it was Good! My pop has to have his Coffee every morning and one other thing Spicy Hot V8 Vegetable Juice..

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tikibar1
Community Leader
Community Leader

B33 wrote:

Spicy Hot V8 Vegetable Juice..

blech!  I'll stick with coffee! 

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B33
Legend

I forgot to Add he sometimes has to have Milk too) the life of a Truck Driver..

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tikibar1
Community Leader
Community Leader

I love milk ... especially with Oreos 

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B33
Legend

Oreos my dad can't be with out them we kid him and call him ( Clyde from the movie any witch but loose) Since he Love Oreos so much and Ma she was a Hoot especially when the Black widows showed up. And thought they were going to push her Around..

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