How do I get my visual voice mail to load on my device?

imtoothru
Newbie

I keep ge5ing notifications saying I have v/m to open the app. When I open it it just keeps saying loading please wait. I check my account and I am subscribed to vvm but it still won't load.

Labels (2)
0 Likes
Reply
2 Replies
Ann154
Community Leader
Community Leader

Are you trying to access the voicemail while on the 4G LTE network or wifi?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Imtoothru I depend of receiving my voicemail messages, I have two kids. Let’s work together to make sure you can listen to the messages. Have you set up the v/m on the phone? What make/model do you have?
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply