How do you delete or edit an IM account?

swruch
Newbie

Sorry if this is a repeat question, but I couldn't find anything on this

topic for RAZRs.  I created an MSN IM account with the wrong

password and I can't for the life of me figure out how to edit or delete

it so I can either fix the password or create it again.  The IM app's data

cannot be cleared and there are no menu options in the IM app itself

(other than cancel connection attempt).  If you have a working account,

once you are connected there are menu options, but at the account

list level, all that's there is "add account".

There has to be a way to do this - I can't believe someone would design

an application with such an obvious flaw.

Any help / suggestions welcome.

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1 Solution
swruch
Newbie

The solution turns out to be much simpler.  If you go to the list of IM accounts in the

IM app and do a "long press" on the account you want to modify you will get a menu

with options to edit, delete, etc. the account.

View solution in original post

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B33
Legend

I put these instructions to give you some Help Give them a Look an see if they can Help ya!  An in the Area were it Tells ya How to Remove An account i Added something in Red:

How can I set up my email account?

Quick links Community Advice
 

Follow the steps listed below to set up your personal email account or Exchange (corporate sync) email accounts. If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your email provider for assistance.

Adding an Email Account

  1. Open the Applications tray, tap My Accounts.
  2. Tap Add Account
  3. Tap Email  Accouns
  4. Select an email account to add
  5. Enter the username and password. Some of the more popular email accounts will be able to set up automatically.
    • If you are unsuccessful with setting up your account automatically, touch Other from the email accounts screen and deselect automatically configure account by removing the checkmark. Use the chart listed below for the more popular email settings.
  6. Tap Next.
  7. Tap Incoming Server.
  8. Enter the appropriate information.
  9. Tap Outgoing Server.
  10. Enter the appropriate information.
  11. Tap Ok.
  12. Tap OK.

During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, your email address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain any of that detail. You will need your password, login name, POP3 or IMAP port, and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup. We have listed a chart of manual settings for some POP3/IMAP email providers at the bottom of this FAQ.


Unable to add email accounts which were previously added.Error message is "you have already added this email account"

Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.


Delete or remove Email & IM accounts

The process below describes how to delete all email accounts set-up under your Email application; not your Gmail application. You can only remove the Gmail account set-up under your Gmail application by completing a Factory Data Reset.

To delete either your Personal or Exchange email account, follow these steps:

  1. From the home screen, tap Apps

  2. Tap My Accounts

  3. Touch the email account you wish to remove

  4. Once you are in the account Take you finger an gently roll the page up to were you can See REMOVE ACCOUNT
  5. Touch Remove account an the account should remove itself. Then Tap the Home button to Exit

If you do not see you email account listed under My accounts, Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.


Some common ISP / Email provider manual settings.

Click on ISP name link for more detailed set-up instructions:

POP3/IMAP AccountServer TypeIncoming ServerIncoming PortUse secure serverVerify Cert.Outgoing ServerOutgoing PortUse secure serverVerify Cert.
Aim.comIMAP4imap.aim.com993 (or 143)YesYessmtp.aim.com465 (or 587)YesYes
aol.comIMAP4imap.aol.com993 (or 143)YesYessmtp.aol.com465 (or 587)YesYes
Aim.comPOP3pop.aim.com995YesYessmtp.aim.com587YesYes
aol.comPOP3pop.aol.com995YesYessmtp.aol.com587YesYes
att.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
bellsouth.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
charter.netIMAP4mobile.charter.net993NoNomobile.charter.net587NoNo
charter.netPOP3mail.charterinternet.com110NoNosmtp.charterinternet.com25NoNo
comcast.netPOP3mail.comcast.net995 (or 110)NoNosmtp.comcast.net587NoNo
cox.netPOP3varies by location995 (or 110)YesYesvaries by location587 (or 465)NoNo
earthlink.netPOP3pop.earthlink.net110NoNosmtpauth.earthlink.net587 (or 25)NoNo
excite.comPOP3pop3.excite.com110NoYessmtp.excite.com25 (or 587)NoYes
flash.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
gmailIMAP4imap.gmail.com993YesYessmtp.gmail.com465YesYes
Go Daddy AccountsPOP3pop.secureserver.net995 (or 110 w/out Secure connection)YesYessmtpout.secureserver.net465 (or 25 w/out Secure connection)YesYes
hotmailPOP3pop3.live.com995YesYessmtp.live.com587NoYes
lycos.comPOP3pop.mail.lycos.com110NoYessmtp.mail.lycos.com25 (or 587)NoYes
macIMAP4mail.mac.com993YesYessmtp.mac.com

25 (or 587)

NoNo
meIMAP4mail.me.com993YesYessmtp.me.com25 (or 587) NoYes
mindspringPOP3pop.mindspring.com110NoNosmtpauth.earthlink.net587 (or 25)NoNo
msn.comPOP3pop3.live.com995YesYessmtp.live.com587NoYes
netzero.netPOP3pop.netzero.com110NoYesauthsmtp.netzero.com587NoYes
optonlinePOP3mail.optonline.net110NoNomail.optonline.net587NoNo
pacbell.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
RoadrunnerPOP3varies by location110NoNovaries by location587 (or 25)NoNo
sbcglobal.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
snet.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
swbell.netPOP3pop.att.yahoo.com995YesYessmtp.att.yahoo.com465YesYes
verizon.netPOP3incoming.verizon.net110NoYesoutgoing.verizon.net25 (or 587)NoYes
windstream.netPOP3pop.windstream.net110NoNosmtp.windstream.net587YesYes
yahoo.comIMAP4imap.mail.yahoo.com143NoNosmtp.mobile.mail.yahoo.com587NoYes

Emails may reappear according to your POP3 email settings.

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swruch
Newbie

Thanks B33, but it looks like the site has changed pretty much since your

helpful examples were created.  It looks like you have to be signed up for

Backup Assistant Plus to get at your account settings from the VZW site.

When I go to the account management pages, none of my device accounts

are there and all I see is advertisements / videos on why I should buy

Backup Assistant Plus. 

So is that how this works?  If you want to be able to manage the accounts you

created on your device (update / delete them), you have to pay an extra fee

on your plan?  I'd love to hear from a VZW employee on this matter.  Are

there any that post in these forums?

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B33
Legend

Well they're on the site it's just seeing your post As a suggestion you might call C.S. an ask them this there might be a setting that need to turned on in your my Version or ask how you need to set this Up..b33 Smiley Happy

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swruch
Newbie

The solution turns out to be much simpler.  If you go to the list of IM accounts in the

IM app and do a "long press" on the account you want to modify you will get a menu

with options to edit, delete, etc. the account.

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B33
Legend

Hey that's great an sometimes you get it on the First Try meaning my Suggestion   then again sometimes you don't Smiley Sad but at least i give a Try! Smiley Happy b33

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