I am overseas on business trip. I was able to text and received text for about 10 hours on landing. I had the global roaming activated before leaving US. Now I am getting No Network is available Emergency calls only message, Can't text, place a call or receive text or call. Please help. Does anybody has VW Emergency Tech Support email. I need to have this fix asap.
Have no fear, Verizon is here! I am here to assist you with your global services crowndbt. I know how important it is for you to stay connected while traveling abroad. Please allow me the opportunity to get this resolved for you. Just to verify, do you have the Motorola Droid Razr? If so then what software version do you have installed on the device? This is important because a software update was released to unlock the global abilities for this smartphone. Also, may I ask what city and country are you in? To verify that you have coverage in the country that you are in, http://vzw.com/international. If all the elements are aligned accordingly and you still are not able to get service globally then please contact us from another phone other than your Razr on this number for assistance, 908-559-4899. We are looking forward to hearing from you soon.
Thank you…
ArnettH_VZW
VZWSupport
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