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How to stop verbal announcement of text messages?

New phone user here. Every time I receive a text message, I get a verbal announcement: Incoming text from John Doe. Or Incoming text from 800-555-1234. I cannot figure out where in the settings to turn this off. I don't mind if I get a chime or sound, but I don't want the phone announcing the name or number out loud.

Thank you.

Comments

B33

Go to settings --> Accessibility Look under SYSTEM Caller ID & Readout and check Ring Only.. that should stop the issue..b33

nantastic

I checked the settings, and it already said Ring Only, so I switched it to one of the other things, received a text and then switched it back to Ring Only to maybe force the setting.

No go. :smileysad: So I'm still looking for a solution. Thank you for your input.

B33

Nantastic Go back to the Setting i Mentioned and give this a Try.. Tap Talk back and then Tap Settings on the Bottom of the Page and Un-check speak caller ID and see if that Works i'm kind of wondering if it Will it's a Long shot to try it but it don't hurt anything doing it b33

nantastic

That sounded promising, but it didn't work either. I'll keep trying and post back if I figure it out. Thanks for the ideas.

Verizon_Support

Thanks everyone for your suggestions! These were all great tips! Nantastic, is your phone still announcing calls and text messages? The previous settings mentioned were all the ones that I know of that could cause the phone to announce on it's own. Did this start after downloading a new application? Updating software? Boot your phone into safe mode to see if it still occurs. http://bit.ly/S6vLGz

MarquiaF_VZW

Follow us on Twitter @VZWSupport

nantastic

Yes, the phone is still doing it. I've taken it to the Verizon store on two occasions. Each time, the clerk did some stuff to my phone and we tested it. It seemed to have stopped, so I thanked them and went home. Then it would start again. The second time, I called my husband at home and asked him to call me back to test it. In the store, it did not announce the incoming calls/text. By the time I got home, the voice was back. :smileysad:

I just followed your link above and tried Safe Mode. Incoming calls/texts are still being announced in Safe Mode.

Oh, and to answer your other questions, I don't know whether it had to do with an app or update. This is a brand-new phone. I got it on September 7. It came preinstalled with the old OS, so there was a pretty major update right away. I'm not sure I even received any incoming calls until after the update, and the voice was announcing stuff at that point.

Thank you for the additional suggestions. I've wondered about wiping the phone and starting over, but I don't know how to do that, nor how much work it will be to reset everything. I'm using Backup Assistant Plus so I guess I can restore my contacts, but I'll have to redownload apps and other customizations, right?

Verizon_Support

Hi Nantastic

Thank you community members for your advise!

Nantastic it may be an unknown application causing this. Have you tried deleting all old text messages and retesting? The next step would be a hard reset on the device.

Here's a link that would walk you thru this process: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=49625

Thank you

JoeL_VZW

Please follow us on twitter @vzwsupport

B33

I wonder if a Factory Reset would Help the Situation Smash..

Wildman

Check under Settings / Language and input / Text to Speech Output / Driving Mode

Turn off if it is turned on...

smashogre

THat's for a Sammy though, isn't it wildman?

B33

I think it is Smash i didn't see it on my Maxx.. Hey Wildman in your Screen shot it's showing 100 in the Battery up in the pull down Bar what was the App that you Used Wildman to show that in your battery.. b:smileyhappy:

Wildman

That may be a Samsung option only but I figured it was worth a try,,, As for the battery I never even noticed that the battery had the number on it, so I am not sure what placed it there, it may be a stock icon but I cant say because due to my vision being limited its to small for me to see it originally.

I know there is apps in Play Store that added this option to status bar but I do not know the name of any of the apps..

nantastic

I FOUND IT! I FOUND IT!

Thank you, everyone, for all the helpful suggestions. Most of them sounded like good leads, and I tried them all, but they just didn't work.

I looked at the latest round of ideas from the 26th and 27th over the weekend and was still unsuccessful. I had resigned myself to the fact that I would probably have to reset the phone, so I was jotting down a list of apps I'd want to reinstall.

I use (and love) Smart Actions. I didn't want to rebuild all my rules from scratch, so I decided to write down each of the triggers and actions. I discovered one of the actions is Voice Announce, which was clicked on for my Home rule. So whenever the phone was located at home, it voice-announced calls and texts! This explains why when I was at the Verizon store and we'd test the phone, there was no voice announcement. I have now deleted Voice Announce from my Smart Actions. Yay!

Thanks again to the community for all your time and suggestions. I hope this thread is useful to others.

Cheers!

Wildman

Good Deal... Glad to hear you was able to resolve it without a reset.. Wish you smooth sailing from this point.

Thanks for the update.

smashogre

Hey that's awesome! Thanks for following up so we can add this to the list of suggestions, that's very helpful to the community!

B33

that settles it i found this Guy Bouncy 8 for ya.! and congrats getting it Found b33

tikibar1

I use Battery Indicator

bascherz

I suddenly started having the same issue on my RAZR MAXX. Checked SmartActions as suggested here but I have never created any, so that wasn't it. Found out it was a Car Dock app doing it, which is funny because it would happen when I am at home and Bluetooth was not connected to my car's system (or anything else for that matter). Just a messed-up app, I guess. I had two such apps installed (Car Home and Custom Car Dock), only one of which was supposed to be primary (Car Home). Uninstalled them both. Problem is gone.

bascherz

Spoke too soon. After receiving another 5 or so texts, the problem was right back. Went to recovery mode and cleared the cache. We'll see if this clears things up.

B33

hopefully that'll be the ticket) you should be able to go to your ringtones in where the email notification's are and set it to Silence.. b33

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