I can't get my screen to unlock, when I go to tap on unlock . It's like the screen is locked any suggestions? Please, Please

sawright58
Newbie

I cant get my screen to unlock when I go to tap on unlock it is like screen is locked up any suggestions???? Please????

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SoccerRef12
Specialist - Level 1

Have you tried holding the power button simultaneously with the volume up and down buttons for about 10 seconds? That will reboot your Razr.

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B33
Legend

I'll go with S.R. and say Do a Soft Reset.!  If in doing that though doesn't solve the Issue you might have to Do a F.D.R..to reset the Phone.. b33Smiley Happy  And Welcome to the Forum..

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SoccerRef12
Specialist - Level 1

I don't think you can do a FDR if the phone won't come on...

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B33
Legend

The OP said Ref the Lock screen wasn't letting him or Her access that means the phone is on.. if you reboot by doing the Reset it will or should re-power if the Lock screen is still giving the Issue the Op can tap the power button let the Screen go out then Hold both of the Volume Keys and the Power button then let off the Power button While Holding in the Volume Keys this will take the Phone to the Setting to were they can either Clear the Cache Partition or Do a Factory Reset..

Now if the Phone doesn't re-power on then the Game Changes and the Op might have to end up taking the Device to the Store for a New Phone..

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SoccerRef12
Specialist - Level 1

My bad...thought it was locked with a blank screen...next time I'll read

the original post... :-S

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B33
Legend

No prob.!  Have you checked out the New Razr's the Maxx HD / Razr HD an the Razr M pretty snazzy and i'm going to get me the New Stand that Motorola Introduced for the New Razr's they say it will work with any Android Device including Tablets I like it Allot. b33

razr m stand ra 9-5-12.png

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