I'm trying to put music onto my device, but it's not showing up on This PC(My Computer)

Whenever I try to connect my Droid Turbo via USB to PC, it would not be able to the device in windows explorer.

In device manger, I can see a yellow triangle next to XT1254. Is this a windows problem?

I tried installing Motorola's Device Manger to see if that would help the problem, no dice. I need some help!~

Accepted answers

This is the Customer Help Site for the Droid Turbo: There are many solutions that Help new customers with a new phone and on this Support Page it may point out any solutions to the issues your experiencing give it a Look and hopefully you be hooked up to your Music Soon.!

Motorola Support - Find Answers | Motorola Mobility, Inc.

All comments

Ann154

Sounds like the driver didn't install correctly. You should reinstall the drivers.

pseudobae

How would I go about doing that? Everytime I uninstall the driver in device manager, it just disappear

Then I would have to reconnect my phone to the pc for it to show up again.

B33

Motorola Support - Find Answers | Motorola Mobility, Inc.