Im so frusterated

[bonniejackson64]

I cannot get my Razor to allow me to have access to my work email.  I have tried to enter it as a personal account and a corporate account and I am just not getting anywhere... seriously ready to return the phone.  I need to have constant access to my emails. 

[SallyC]

bonniejackson64 wrote:

I cannot get my Razor to allow me to have access to my work email.  I have tried to enter it as a personal account and a corporate account and I am just not getting anywhere... seriously ready to return the phone.  I need to have constant access to my emails. 

If you are trying to set up an Exchange account for your corporate, this support article on How do I set up or customize my exchange email settings might help.  There are also good support files for other providers there.

[commonsense101]

contact your work IT and see if they even allow mobile email from their server

[B33]

Bonnie Contact C.S. an ask a C.S.R to help you with this i'm sure they can help an they would hate to see you return it on a small Technical issue i Know it's frustrating because it should be simple to fix. I have run into similar issues with my Droids but please give them a call an ask if they can Narrow down a Solution for you or get it to Working.. Good Luck to to Ya... B33 

[vzw_customer_support]

Bonniejackson64,

I would love to help get your Razor set up with your work email! Are you able to create and set up a Gmail account on the phone? Do you have a personal email account set up on the phone? Are you able to send and receive messages? Are you having any issues connecting to the network? Please advise. I look forward to resolving your issue.
Thanks.

SammuelP_VZW
VZW Support

Follow us on Twitter @VZWSupport

[bonniejackson64]

Sammmuel I would really appreciate some assistance.  I have a gmail set up and my aol accout is set upno connection issues and i am receiving emails on those accounts.

THnaks Bonnie