Internal memory full

[zayzay29]

My phone memory is almost full. I have a 32gb SD card but it won't automatically send things to it. I've been to the Verizon store and they can't help me. Is there anyone out there experience the same thing. I'm not very tech savvy so if someone can help that'll be great. Thanks.

[#2]

zayzay29,

I've got some tips to ensure you are using the SD card to your advantage! First, I want you to make sure the default save option for the camera is set to SD card. Launch your camera app, then tap Menu>Settings(gear wheel)>Storage Location>SD Card. That will save any future pictures and videos to the SD card.

For the existing pictures/videos, you'll want to use the app "My Files" to go into your internal phone storage and move the pics/vids to SD card/external storage. The files are typically under 'DCIM'. If you're more comfortable using a computer to move the files, you can do that too! Just connect the device to the PC using the USB cable, then using it as a mass storage device, drag and drop the files from DCIM to the SD card like you would a jump drive. There is more information that will benefit you in the User Manual that begins on page 46. 

Thank you!