I can't even use my phone. None of my apps work. This is surely my sign to leave Verizon.
Oh no! We apologize that the apps aren't working. We want to work on this so you can stay with us. What happens when you try to access the apps? Have you powered off/on or are there app updates avaiable for the new software update? TamaraH_VZWFollow us on Twitter @VZWSupport
I have done everything. I've powered on and off. I've done a soft reset.
I've done a hard reset and downloaded all of my apps again. Nothing. I
can't even access my email on my phone.
On Thu, Jun 26, 2014 at 7:22 AM, Verizon Wireless Customer Support <
Thanks for nothing.
We are still here for you and I appreciate you taking the steps to troubleshoot, wdrkb. Did you test the email function prior to installing your apps again? Are you getting a specific error message?Thank you,YaleK_VZWFollow us on Twitter @VZWsupport
It doesn't work right, verizon knows our phones are trashed because of this update yet you all act like it's something new every time someone posts a problem. I have yet to see anyone own up to the issues and give us a solid fix..... My RazrM has been junk since last month with the so-called "update". Perfect way to make people retire their 2 yr. old phones so you can force them into new ones....
If you're still with us, don't give up. Two nights ago, Moto/Verizon pushed an update to my Razr M that fixed most (if not all) of the issues I was having following the update to Kit Kat.
My phone updated this morning and the wifi/bluetooth issue is resolved and I can get a regular signal again everywhere.
Hopefully this sticks.
