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MY VERIZON APP LOCKING UP RAZR MAXX

When i tried to Go into the My Verizon App it wanted to Lock up on my Razr Max i tried both ways using Wi-Fi an the thru the Network i tried Logging in with my Username an Password that works fine on my Droid X an my Computer but why it's Denying my Max is beyond me i Uninstalled it Twice an done Soft Resets with the Max with No Results an as said i can Log in fine with My Verizon on my Droid X an doing it with my Computer An i am NOT willing to Change my User Name an Password as it works fine an is not the Cause of this Malfunction with this App! This needs to be taken Care of Rather Quickly B33

Comments

SallyC

Make sure in Menu>Settings>Data Manager that Data Enabled is checked.

Try going to Manage Apps and clearing cache & data.

Try doing this in Safe Mode.

If none of this works, I'm afraid you might have to back up your data and call Verizon. A Factory Reset might be the next step.

B33

Sally on my Maxx it was unchecked did the app work for you after you Updated it. As i posted i tried those things an unless something is clashing witch there could be any more if two or three apps don't play nice this can be the result an i thought about F.R. after doing the update. An still may have to but i will check that first an let you know the results. P.S. a poster in the G. P. S said she had to call C.S. an talk to a Tear 2 to resolve her issue they reset her Username & Password an after that it worked on her Razr. but i wasn't wanting to go thru all of that Malarkey as the those two my U & P are working on my X an thru my Computer..

SallyC

B33 wrote:
Sally on my Maxx it was unchecked did the app work for you after you Updated it. As i posted i tried those things an unless something is clashing witch there could be any more if two or three apps don't play nice this can be the result an i thought about F.R. after doing the update. An still may have to but i will check that first an let you know the results. P.S. a poster in the G. P. S said she had to call C.S. an talk to a Tear 2 to resolve her issue they reset her Username & Password an after that it worked on her Razr. but i wasn't wanting to go thru all of that Malarkey as the those two my U & P are working on my X an thru my Computer..

Data Enabled needs to be checked.

Hope it works out without a FR. Good luck!

B33

Done the deeds i checked Data Enable done Safe mode Tried Logging in an No Go i Guess we call C.S. an get to Talk to a Tear 2 today a lovely way to start the Morning sorry but my only words to this is I. B. D. there's no other way to put it.. wish me Luck un less some body else has an answer that will fixit

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