Missing pics - Droid RAZR

QTPooh
Newbie

I recently took my Droid Razr into my local store for service.  they removed the SD card & shipped my phn off & ordered my replacement phn.  I went into the store when my referb phn came in so they could set it up & when they put the sd card n the referb phn i went to my gallery (pictures) & all the pics i took AFTER Feb 2012 are missing Smiley Sad    Have you heard of this happening & if so, how do i retrieve those pics.  Even from the camera it shows my last pic taken was Feb 2.  I know I have taken pics since then.  Where r they & how do i get them back?

Labels (2)
0 Likes
Reply
3 Replies
B33
Legend

Try this QT go to your Settings > Storage An you will see SD CARD Were it Says Unmount SD Card! Unmount But do that Only Don't Format!!!!  Now once you Unmounted it Turn right around an Remount it. Once your Done Hit the Home an see if you pictures have Returned. Hopefully they Have but give this a Try an See if Works..b33 Smiley Happy

0 Likes
Reply
Wildman
Legend

The Razr and Mxx seem to be having simular issues like this because the photos are being stored on the internal storage instead of the external sd card and if this is the case then I would say that you lost the files with the old device..

Give B33 option a try but if they do not showup, try placing card in a pc card reader and check the DCIM / 100Media folder and see if all the photos are not on the card for sure, if the images are not located at this directory and this means they was saved to phone drive and they are gone.

0 Likes
Reply
B33
Legend

Thanks Wildman an i hope the OP got it Working b33  

0 Likes
Reply