Mobile hotspot recently stopped working.

LMikeN
Newbie

Mobile hotspot recently stopped working (last 2 months).  It comes on, the symbol displays but none of devices see the SSID.  My wifes phone works fine.  Cycled power several times and tried removing the SIM card which has not solved the problem.  The phone is not getting warm so it appears to be not transmitting.

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Ann154
Community Leader
Community Leader

Could it be broadcasting on the 5 GHz wifi frequency and the other devices don't support 5 GHz?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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LMikeN
Newbie

I have it setup at 2.4 GHZ and my other device do support 5 GHZ

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