Moto X 2014 update to Android 6.0

[mikez23]

Is the Verizon version of the Moto X 2014 going to get the Android 6.0  update? I have heard its not. Why is that?

                                         Mike

[Snn5]

Thus far Motorola has only stated that 5.1 has been rolling out since June 2015 for 2nd gen and 1st gen will remain on 5.1.

Motorola Support - Find Answers | Motorola Mobility, Inc.

[droid99]

I also heard that the Verizon 2nd Gen is not getting Android M and, if true, shame on Verizon and Motorola for not providing Android OS updates for a device that is so recent, that you still sell it

[Tidbits]

Every time Motorola has been sold they dropped support shortly there after. It shouldn't have been a surprise.

[Unclenico]

I really hope it does. A Verizon rep pushed for me to get the 2014 moto x a week ago telling me it will get fast updates. I'm beyond mad!!!!

[Snn5]

OH NO.......and with the new Moto X Pure on the scene at $400 too.

[Ann154]

If you are within the 14 day return policy period,  I would suggest taking the phone and everything you purchased with it and return it. Then use the money returned minus the restocking fee to get the Moto X 2015 pure edition directly from Motorola or a different phone.

[rathburn]

I find it hard to believe that the Droid Maxx with virtually the same basic specs (less bloatware)  is upgraded and offshore Moto x 2014 is supported. Leads me to who the bad guy is.  I am puzzled why Verizon keeps blocking services that the phones are capable of doing.  (way back with the original Blackberry, when you blocked Google Maps, because it wasn't tested.  But I could subscribe for a fee, to the Verizon maps app.)  Really Verizon, quite trying to rule the world with your lame excuses. 

[4ringsnbr]

So you think Verizon is also blocking the 6.0 update for the Moto X 2014 AT&T version?  This is clearly a Motorola decision due to cost-cutting by Lenovo... it's why they stopped working on VoLTE for the Moto X2 (which is required for proper operation on the Verizon network) despite having developed all the necessary code for it on the Droid Turbo.  They're too cheap to pay for the certification of the update by Verizon.  Motorola (specifically, Lenovo) is the villain here so they blame goes to them.

That said, I have no loyalty to any carrier, and whoever carries the Sony Xperia Z COMPACT next will get my money since it seems no other phone can fit into your pocket anymore.

[Tidbits]

Much like the Moto G and Moto E losing support despite being less than 8 monthe old?  Personally I am disappointed in motorola, but I expected this when Lenovo took over. They selective cut costs and fired majority of Motorola original employees.

[BillyG57]

At least I know now not to buy another Motorola phone

[Axplayer]

I highly doubt any sort of update. I'm glad I've only got 2 more months to go on my plan. I should have never signed on again. Sorry Verizon....it's time to switch.

[Ann154]

Motorola made the decision to not update the Moto X 2014. Verizon Wireless had nothing to do with it.

[daniel_obrien]

That's funny you say that. Motorola told me the exact opposite today.

I ordered a Moto X 2nd Gen for Verizon in January via Motomaker after my Samsung Galaxy S3 started failing only to find out now that Motorola is abandoning it with no more Android updates. This is a brand new phone.

[daniel_obrien]

Motorola told me to contact my carrier.

[BillyG57]

I replaced mine in December with a Galaxy s6 because Motorola or Verizon never updated this phone for advanced calling. I really like the galaxy S6 and will never buy a that does not already have all the features and functions that I need. Do not trust anything that a sales person tells you about updates.

[vzw_customer_support · Accepted solution]

Hi Daniel.obrien,

Verizon Wireless and Motorola want you to have the best experience at all times. You can check our software update page for the latest information on software updates for your device http://www.verizonwireless.com/support/software-updates/ .

Thanks,

PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Ann154]

Whoever told you the opposite either didn't understand you had a carrier specific Moto X 2014 or they are not aware of their own company's official statement. The Official Motorola Blog: Marshmallow and S’more - Updated

[SCNY72]

Terrible