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Moto Z cannot connect to WiFi... it sees WiFi, won't stay connected

RANDUN82
Newbie

Moto Z will not completely connect to WiFi... it sees WiFi.... then says it is disabled... done everything that I could find to do, but a factory reset... started with the battery draining rapidly... once I turn off the WiFi... battery holds a charge for most of the day...

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vzw_customer_support
Customer Service Rep

Having a reliable device is a must! Let's ensure we look into every possible option in order to get your device back up and running. Does your Moto Z have trouble connecting to just Wi-Fi, or is it cellular data too?

 

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