Motorola Droid Turbo 32GB transfer problem

KIDSIMAGING
Newbie

When I cable my Droid Turbo to my computer, I can only find 14 of the 750 saved photo files in my gallery (I see them all fine on the phone itself).  I want to transfer them all, but can't seem to get to them.  I've tried multiple different USB cables and 3 different computers - all with the same issue.  I can get them through the Verizon Cloud, but that seems to strip the date information off of the images.  Please Help!

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Ann154
Community Leader
Community Leader

Perhaps the gallery is seeing a photo album with the pictures you are looking for that is housed already on a cloud server like Verizon Cloud or Google Photos?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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