I have tried rebooting it several times and connected it to my PC but I still can't get it to unlock. I tried the usual passwords I use on my account. Any suggestions?
We want to get you back to business, Mr Wright. Had you installed any other new apps or updates prior to turning the phone off to charge? YaleK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!