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My voicemail app is no longer working on my droid turbo

When I click apps under settings it shows it as still their and running, but when I go to my list of apps it isn't there. I only found this out when a person told me that my voicemail box was full. What do I need to do to get this voicemail app to show again? This may have started happening around the time I activated the HD calling or whenever that update happened.

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Verizon_Support

Blacryan

Here to help, I want to make sure you can recieve all your important messages. When was the last time you access the voicemail application? When you checked in settings, under app, then "All" are you able to see voicemail? Does it show that the is application disabled? When is the last time you used the application? Are you able to dial *86 to hear your voicemails? Provie more information to resolve this.

YareliM_VZW

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