I recently received an "update system" request (@about 9pm CMT on 07/24/2015) for my DROID Turbo, and the phone is still relatively new. I went ahead and clicked on the notification to allow the system to update (@ 1am CMT on 07/25/2015). I left if aside for 15 minutes, picked it back up then a white screen with small red and blue squiggly lines appear across the screen for a second then turns off. I plugged it to the charger and let it charge for a bit. I tried to hold the power button to turn it back on and the "Powered by Motorola" introduction screen appears and now it flashes the charging icon. I have tried to repeatedly turn on this phone and the same instance occurs. Please, I do not care if the phone is malfunctioning, I just really need the information that is contained with it. I cannot lose my photos and notes. What should I do? Please I need some help.
