I have been in Italy for 10 days, Lido, Venice and Bologna, with no problems with my service. I arrived today in Florence and have not had service since. Does anyone have any ideas as to why this is happening?
Are you using the phone in global mode? What kind of SIM card do you have in the device? The Verizon Wireless 4G LTE SIM card? One from Vodafone (Verizon's Europe partner) or a local SIM card?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hi theeref,
Sounds like you are having (or had) a very nice trip! For assistance with international issues please contact our Global Support team http://goo.gl/3s0Eb as only they can assist you outside the United States.
AntonioC_VZWSupport
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