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No sevice

I have a Moto Power G, 2021, that I love !! However about 2 weeks ago I started getting "no service" or "emergency calls only" messages . I have done a factory reset and now a new SIM card. But still lose service!

Any suggestions on a fix would be appreciated!!

Thanks!!

Comments

Verizon_Support

I would be just as concerned over the phone continuously losing service, MrsJMDavis. Has the phone been dropped or wet at all? How often are you losing service?

-Vanessa

MrsJMDavis

Not wet and it was dropped, like a year and a half ago and not any issues until recently.

I lose service several times a day

Verizon_Support

Keeping you connected is our number one priority. Have you noticed that this occurs when you're in a specific area?

*Ellisandra

MrsJMDavis

Not really. It happens at home, work or out and about.

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