I just bought a Droid Raze Maxx, when I went to insert the sim card I realized it didn't come with one, but it is needed to activate the phone. I didn't buy the phone directly from Verizon so would the people at a Verizon store be able to help me? Or will I jest have to wait for the customer support from the place I got it from to help me?
Depends. Where did you purchase the phone? Was it for full retail price or something else?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I bought it from Wirefly for a discounted price.
Is this your first phone with a 4G LTE SIM card?
I don't know what Wirefly's policies are with providing the first SIM card.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Yes it is, I'm not to sure either, it doesn't really say. But I did email them and told them about it, so I'm just waiting for a response from wirefly.
SIMs don't come pre-installed in phones. If you buy a phone from VZW or Best Buy they supply the SIM when you activate the phone. If you bought it from a private party, they pulled the SIM because it belongs to them if it was activated. SIM stands for Subscriber Identity Module. You need to go to a Verizon or Best buy or somewhere and they should be able to give you one. Verizon might charge for it though.
Verizon corporate stores won't charge for the SIM card. A third party retailer will likely charge for the new SIM card.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
You can just take it to a Verizon store. I had a friend loan me his TBolt and the store just put in a new sim card, no charge.
O ok I'll try that.
Make sure you go to a corporate store and not a retailer. The corporate store will give you the SIM card for no charge.
The retailer stores might charge for a new SIM card.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
ok thanks for the info.
Thank you all for taking the time to respond. I appreciate your help.
@cetotheizzo,
Congratulations on the new phone! I know how excited you most be to get that phone activated.
If the phone did not come with a SIM card we can provide you with one at no charge. You can get a free SIM at any VZW store or we can mail one out to you. Visit http://bit.ly/3SdsA to find the nearest store location.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport
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