Phone runs slow

[conky0]

I am constantly clearing the cache and rebooting the phone.

It's always running slow and I get messages that the App is not responding.

It locks up so bad sometimes I can't even answer calls!

I tried to put it into safe mode, and I get constant message that home screen is not responding.

I'm tired of this phone I need help please!!!

[vzw_customer_support · Accepted solution]

conky0,

I'm sorry to hear that you are currently experiencing these issues, but we are here to help resolve these concerns. We appreciate you taking some of the necessary troubleshooting steps in advance. The next step we may want to take is performing a hard reset on the phone.

For more steps click http://vz.to/1hseekS

Is the device still covered under the warranty?

EfrainM_VZW
Follow us on Twitter @VZWSupport

[conky0]

Okay,

I'm doing the factory restore, going to run stock and not add any apps for 1 week and see how this works.