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RAZR MAXX is turning off and on in a continuous loop

kermie1975
Newbie
‎08-19-2012 04:52 PM

Has anyone had this happen?  Is there a fix?

I deleted the cache but that did not seem to fix it.

Thanks!

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SoccerRef12
Specialist - Level 1
‎08-20-2012 11:03 AM

Have you tried to reset the device by power off, then hold both volume buttons and the power button for about 10 seconds?

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vzw_customer_support
Customer Service Rep
‎08-21-2012 05:05 PM

Kermie, thanks to you and  SoccerRef12 posting. It is correct that you should try to do an alternate reset as the next step. Here is a link to follow those steps: bit.ly/tQ0nkT . Please keep us posted.^SP

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