Replacement Phone sent to wrong address

rafa_721
Newbie

So I went to a verizon store and had my DROID RAZR checked out because my volume buttons stopped working. I am getting a replacement phone sent but I think the guy who helped my got my address wrong. So if I dont get my replacement phone soon, what should I do?  I went on Saturday and he said  it was going to be overnight shipping, but Sunday UPS doesn't deliver and today was Memorial Day.

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B33
Legend

Usually when a phone is being shipped out from Verizon it comes Via FedEx but all i can suggest is just keep on top of it as Much as you can. An as for Being shipped to the Wrong address when it Arrives the Driver usually will want a Signature Any that's what i had to do when i Got my Maxx..

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bearone21
Legend

no overnite accept when verizon made a mistake, other than that 2 business days, not counting weekends.

you shoudl've been given (or can get from cs) the tracking number.

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rafa_721
Newbie

Well update my phone went to the wrong address and I had to cancel it because I live in LA, CA. The phone was sent idk where. Also, this problem happened because some person hacked my twitter account and was pretending to be me and get a free phone. The original post was not made by me. I changed all of my information on Verizon. I hate these hackers so much -_-

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B33
Legend

Ooo No fun there..

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bearone21
Legend

excuse me but verizon doesn't just send a phone out, it's tracked & signed for or not left.

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Not applicable

How would someone who hacked into your Twitter account know your Verizon password to be able to order a phone and then post on this forum.  This story does not add up.

Also, why would he order a phone on your account and then immediately create this forum account and post this thread?  How did you know about this thread, the name he used, and the password he used to create this thread?  I'm not accusing you of anything, just asking.

Maybe I'm just not understanding what happened.

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bearone21
Legend

it be magic i tell ya.

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B33
Legend

That's why when i order anything i Stick to Doing it over the Phone in this type of situation or one's Like it..b33

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