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SD card not available?

I noticed when I tried to download a song it said I couldn't because it said I had no Sd card in, I checked storage and it says unavailable I tried everything and I even tried it on another phone and it wasn't able to read the card either what should I do about this?

Edit: I tried another sd card and worked perfectly so I think its and SD defect do you think verizon will fix it for me

Comments

commonsense101

Sd cards arent covered by verizon. You could try to format it in a computer if you have a card reader

Original805

Will verizon be able to format it for me?

Verizon_Support

Hi, Original805-

I'm sorry that you can't get to your music currently. I love listening to music on my phone! Its not possible to format an SD card remotely, however I recommend putting the card in a memory card reader then inserting into your computers SD slot to see if the files still exist there. If so, move them safely to a folder on the computer with the standard drag & drop process. Then you can format the card to the phone by going into Settings> Phone & SD storage>Format. After you can move the files back to the SD card, preferably via USB cable.

Keep me posted.

Thanks,

AdamE_VZW

Follow us on Twitter @VZWSupport

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