Child Item

Site Totals

61363 Questions Answered 267 Categories

Screen Issue

I can comfirm that this is a issue for about 99% of Razr owners. To see if you have it as well, go into a room with no lights on (Bathroom), put up a black wallpaper (Or view in galley), and you'll see what seems to be like water marks. Let's see if anyone can confirm it as well.

Comments

yellowcanary73

I was just about to order the Razor for the $.01at Amazon luckily check the Motorola website and seen the pictures some look really bad having problems with DROIDX but not going to step into even worse problems.

DGP

I know what you mean, I wish I would have seen this before purchasing my Razr. Some owners are worse than others, and now I'll be sending my phone back because this seems like a problem that probably won't be corrected anytime soon.

mess472

The Droid RAZR display uses a new high efficiency OLED material. These screens may in some cases exhibit slightly darker regions, like you've noticed. Because the darker regions are only visible when viewing the black screen in a very dark environment, they will not interfere with general use. Most importantly, they don't change over time and are typical for this generation of OLED material. They in no way indicate a problem or defective screen.

From Motorolas forums

yellowcanary73

Dan on the Motorola Razor forum said he'd talked to the engineering dept and they do not consider it a defect.Say What

yellowcanary73

Here is a link to the picture.
https://supportforums.motorola.com/servlet/JiveServlet/showImage/2-514344-47059/Razr.jpg

DGP

There's no way that's normal... Motorola needs to do something about this quick. When you pay $300+ you expect a perfect condition phone.

strike01

Man, I gotta say some of you people really have issues, you'll look for just about anything to complain about.

My phone has these same spots your talking about but like you said, you need to go in a dark room and I only see the problem when my phone had a black screen which mean to me in most cases I'm going to sleep, why you sitting in a dark is you personal business but I for don;t find this to be an issue at all, it doesn't affect my phone one bit!!!!!

yellowcanary73

Then enjoy your phone but it may be a problem for some and that's all that matters were just letting people know before they purchase so they can make an informed decision.

garyrh

I have not seen this issue with my Razr with a black screen in the dark. This is strange.

strike01

here is your answer from moto

https://supportforums.motorola.com/message/507333#507333

I looked into this and learned a lot.

The Droid RAZR display uses a new high efficiency OLED material. These
screens may in some cases exhibit slightly darker regions, like you've noticed.
Because the darker regions are only visible when viewing the black screen in a
very dark environment, they will not interfere with general use. Most
importantly, they don't change over time and are typical for this generation of
OLED material. They in no way indicate a problem or defective screen.

Hope this helps!

yellowcanary73

Because it is a defect if it shows up during dark scenes in movies and its easy to say don't worry it wont get worse in time when you really don't know.

yellowcanary73

Here's a quote from Motorola's forum.
Same issue on mine. Not a big deal until you try to view video streaming. Netflix in low light it is very noticable. HBOgo is also pretty bad.. This is with the screen set to auto brightness, it's more noticable if you run a higher setting.

Mine looks like one line across the entire screen lengthwise and several squiggle marks and dots. "not a defect" sounds like early manufacturing issues with the

yellowcanary73

And yes when I'm watching my projector with my 106 screen I usually watch it in the dark like most people do.

yellowcanary73

That means if I watch movies in the dark or with a little bit of light I would do the same on the phone just like I think most people would.I know you will defend them.But I believe a customer who is paying their hard earned cash and commenting to a 2 year contract has the right to know everything so they can make a well informed decision.

yellowcanary73

I was going for the Razor with the amazon 1 cent sell but have decided to wait.I reset my DROIDX and now only have to pull the battery every other day and the unlock bar only locks up the phone once a day.

2pt5RS

"Perfect" condition phone? Nothing that small with that much technology will ever be "perfect" condition.

You people need to lower your expectations, BIG TIME.

Child Item