So my phone suddenly turned off for no reason, it was like 80% charged, and it wouldn't turn on just by pressing the power button. I went ahead and did the power + down key and selected the start up normally, the first, option. Now it's stuck on the green motorola circle screen and has been for the past hour. I tried to hold down the power button, but that only turns the screen black for about 3 seconds and the same green motorola circle screen pops up again and the phone vibrates. It does the same thing when I tried the power + down key. I would really prefer to not do a hard reset, not that it will even let me. What should I do?