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Suddenly can't update apps, download files, or take pics and screenshots

Just a few days ago my Moto Z stopped letting me take pictures, screenshots, downloads, or update apps, and some apps (like Amazon) crash to moment I try to launch them. When I try these things, it gives me an error about not having enough storage space, but I've already freed up over 2 Gigabytes & still nothing. Any ideas what the heck is wrong with my phone, or better yet maybe how to fix it (preferably without having to resort to a factory reset)?

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Scott5337

Do you have an SD card in the phone? If so, how was it originally formatted, as external storage or adoptive internal storage?

otakuwes

Yes I have 128 Gb SanDisk SD card on my phone and it was formatted for internal storage

acraftylady2

So an SD card could cause this behavior? Interesting, have never seen that happen before. If all else fails factory reset the phone.

Scott5337

When an SD card is formatted as adoptive internal storage the phone merges the SD card and internal phone storage into one lump "space". It is known to cause all sorts of issues, which is why most IT people and Android techies recommend to never format as adoptive internal and always use it as external storage. SD cards go bad, and if it is merged with the phone's default internal storage as one big storage pool, who knows what all weird issues will arise.

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