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Trouble connecting to wifi

I am having trouble connecting to WiFi. When I choose a network to connect to it will try for a second and then not connect. Sometimes it will connect to a network with a really weak signal instead of the strong signal available at the location I'm at. I have restarted the phone, retyped the network password, don't have Bluetooth on, tried turning off daydream, not installed any new apps. I tried suggestions I've seen listed here, but nothing has worked.

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Verizon_Support

Irishbells,

Thanks for reaching out today. We'd love to assist in making sure you get reconnected with your Wi-Fi today.

How long exactly has this been occurring for? Are all of your current applications and software up to date?

TrevorC_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

irishbells

It's been going on for two weeks now. Today I was able to connect at the hospital, where I spend a lot of time, but I am unable to connect at home on my own network. It's been the other way around until today.

Rich7877ard

Until 2 days ago I had the Maxx, since it came out 2 years ago. Around Dec of last year the camera stopped working (at all), then around the same time but prob the beginning of Jan the wifi stopped working (wouldn't even allow me to move the selector switch to "on"), then maybe a mth later the Bluetooth stopped working (wouldn't allow me turn it on), I tried multiple times to speak with support ab the issues, with no help to fix them. Finally, in August (maybe beginning of Sep) I spoke with someone via the chat support. They told me they were "all to aware of the issue and there wasn't a solution other that to wait for the next push update". Finally received the push oddly that same month and still nothing. I just waited out my upgrade and got another phone. Bummer bc I had the phone for not quite a year and it was awesome, and then it was out of warranty after that so out of awesomeness it went. Good luck.

irishbells

Thanks. I wasn't finding a solution that worked no matter how much I searched here or online. It's been a great phone other than the random restarting. Hopefully, this one will last until we're ready to switch it out. We won't be using Verizon again. After a couple decades of being a loyal customer, they offer no loyalty discounts or any perks for that matter, and they have never once gone above and beyond when there's been a problem. The most they've ever done is sent a refurbished phone that I have to set up and then reload every freaking app and lose the data I had in the apps on my last phone. I miss when they use to take care of all of that in the store. We will be moving on after this. I hope you have better luck.

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