Unable to setup a second email using cox communications

[frank484]

I have a droid razr maxx and have set up one e-mail account with no issues, but I've tried to set up one using cox communications and I'm unable to connect to their server... Any thougts?

[B33]

Give this a Look an See if Can Help ya

Quick links Personal Email set up Delete Email Accounts Some common ISP / Email provider manual settings Unable to add email accounts which were previously added. Error message "you have already added this... Corporate Sync, Enterprise, Corporate Exchange Server Email Corporate Sync provisioning errors

Community Advice Email community advice and discussions

Follow the steps listed below to set up your personal email account or Exchange (corporate sync) email accounts. If for any reason, your email account is not listed here, or you are having problems with your email account, please contact your emailprovider for assistance.Adding an Email Account

1. Open the Applications tray, tap MyAccounts.
2. Tap Add Account
3. Tap Email  Accouns
4. Select an email account to add
5. Enter the username and password. Some of the more popular email accounts will be able to set up automatically.
   • If you are unsuccessful with setting up your account automatically, touch Other from the email accounts screen and deselect automatically configure account by removing the checkmark. Use the chart listed below for the more popular email settings.
6. Tap Next.
7. Tap Incoming Server.
8. Enter the appropriate information.
9. Tap Outgoing Server.
10. Enter the appropriate information.
11. Tap Ok.
12. Tap OK.

During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, your email address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain any of that detail. You will need your password, login name, POP3 or IMAP port, and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup. We have listed a chart of manual settings for some POP3/IMAP email providers at the bottom of this FAQ.

Unable to add email accounts which were previously added.Error message is "you have already added this email account"

Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.

Delete or remove Email & IM accountsThe process below describes how to delete all email accounts set-up under your Email application; not your Gmail application. You can only remove the Gmail account set-up under your Gmail application by completing a Factory Data Reset.

To delete either your Personal or Exchange email account, follow these steps:

1. From the home screen, tap Apps
2. Tap My Accounts
3. Touch the email account you wish to remove
4. Once you are in the account Take you finger an gently roll the page up to were you can See REMOVE ACCOUNT
5. Touch Remove account an the account should remove itself. Then Tap the Home button to Exit

If you do not see you email account listed under My accounts, Logon to myverizon.com using the account tied to your phone. Once you are logged in, go to Sync & Connect accounts and delete any existing account. CLICK HERE to view example.

Some common ISP / Email provider manual settings.!!!!!!

Click on ISP name link for more detailed set-up instructions:

POP3/IMAPAccount	ServerType	Incoming Server	Incoming Port	Usesecureserver	VerifyCert.	Outgoing Server	OutgoingPort	Use secureserver	VerifyCert.
Aim.com	IMAP4	imap.aim.com	993 (or 143)	Yes	Yes	smtp.aim.com	465 (or 587)	Yes	Yes
aol.com	IMAP4	imap.aol.com	993 (or 143)	Yes	Yes	smtp.aol.com	465 (or 587)	Yes	Yes
Aim.com	POP3	pop.aim.com	995	Yes	Yes	smtp.aim.com	587	Yes	Yes
aol.com	POP3	pop.aol.com	995	Yes	Yes	smtp.aol.com	587	Yes	Yes
att.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
bellsouth.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
charter.net	IMAP4	mobile.charter.net	993	No	No	mobile.charter.net	587	No	No
charter.net	POP3	mail.charterinternet.com	110	No	No	smtp.charterinternet.com	25	No	No
comcast.net	POP3	mail.comcast.net	995 (or 110)	No	No	smtp.comcast.net	587	No	No
cox.net	POP3	varies by location	995 (or 110)	Yes	Yes	varies by location	587 (or 465)	No	No
earthlink.net	POP3	pop.earthlink.net	110	No	No	smtpauth.earthlink.net	587 (or 25)	No	No
excite.com	POP3	pop3.excite.com	110	No	Yes	smtp.excite.com	25 (or 587)	No	Yes
flash.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
gmail	IMAP4	imap.gmail.com	993	Yes	Yes	smtp.gmail.com	465	Yes	Yes
Go Daddy Accounts	POP3	pop.secureserver.net	995 (or 110 w/out Secure connection)	Yes	Yes	smtpout.secureserver.net	465 (or 25 w/out Secure connection)	Yes	Yes
hotmail	POP3	pop3.live.com	995	Yes	Yes	smtp.live.com	587	No	Yes
lycos.com	POP3	pop.mail.lycos.com	110	No	Yes	smtp.mail.lycos.com	25 (or 587)	No	Yes
mac	IMAP4	mail.mac.com	993	Yes	Yes	smtp.mac.com

25 (or 587)

	No	No
me	IMAP4	mail.me.com	993	Yes	Yes	smtp.me.com	25 (or 587)	No	Yes
mindspring	POP3	pop.mindspring.com	110	No	No	smtpauth.earthlink.net	587 (or 25)	No	No
msn.com	POP3	pop3.live.com	995	Yes	Yes	smtp.live.com	587	No	Yes
netzero.net	POP3	pop.netzero.com	110	No	Yes	authsmtp.netzero.com	587	No	Yes
optonline	POP3	mail.optonline.net	110	No	No	mail.optonline.net	587	No	No
pacbell.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
Roadrunner	POP3	varies by location	110	No	No	varies by location	587 (or 25)	No	No
sbcglobal.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
snet.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
swbell.net	POP3	pop.att.yahoo.com	995	Yes	Yes	smtp.att.yahoo.com	465	Yes	Yes
verizon.net	POP3	incoming.verizon.net	110	No	Yes	outgoing.verizon.net	25 (or 587)	No	Yes
windstream.net	POP3	pop.windstream.net	110	No	No	smtp.windstream.net	587	Yes	Yes
yahoo.com	IMAP4	imap.mail.yahoo.com	143	No	No	smtp.mobile.mail.yahoo.com	587	No	Yes

Emails may reappear according to your POP3 email settings.

[B33]

Here's the Set up for Cox Communications -->>>

DROID X - COX.NET Email Set-up

How can I setup COX.NET Email?

Cox communications has a few different server configurations depending on your geographic location. Because of this, to setup Cox.net as a POP3 account on your DROID X, it is best that you use Manual set-up instead of Automatic set-up to save time and reduce chance of a login error.

To setup email on your DROID X once you have already set-up your handset, follow directions below.  If you are adding an email account during your handset's initial startup, skip down to Set-up accounts menu (Step #3) for same menu.

1. Open Applications tray, select My Accounts
2. Select Add Account
3. You will be at the Set-Up accounts menu with several other social network icons.
4. Select Email  icon
5. Enter your full email address, including domain name "@cox.net" in all lower case.
6. Enter your cox.net password.
7. Uncheck Automatically configure account
8. Tap on Next. You will enter Manual set-up menus.

You will need your password, login name, POP3 port, and server settings to complete a Manual set-up. You can use the charts below to help with server and port information. If you have this information ready, proceed to next section regarding Manual setup.

• Select/Touch General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.

• Select Incoming Server.
• • Select POP3 mail server
  • Enter POP3 server box and the type the Email server name that applies to your geographic location.

Incoming Server Settings - East

Location	Email Server
AR – Arkansas CT - New England FL - Gainesville-Ocala FL - Gulf Coast GA - Middle Georgia ID - Idaho KS - Kansas LA - Baton Rouge Area LA - New Orleans NE - Omaha OH - Cleveland OK - Oklahoma RI - New England VA - Fairfax - East VA - Fredericksburg VA - Hampton Roads VA - Roanoke	POP Server: pop.east.cox.net

Incoming Server Settings - West

Location	Email Server
AZ - Phoenix AZ - Tucson CA - Orange County CA - Palos Verdes CA - San Diego CA - Santa Barbara NV - Las Vegas	POP Server: pop.west.cox.net

• Check both Use Secure connection and  Verify Certificate (you may need to send a test mail after set-up to confirm these settings)
• Enter Port - 995
• Verify username (username should be email address without @cox.net)
• Enter your password (if blank)
• Tap on OK

• Select Outgoing Server
• • Enter SMTP server name box, type the server names that apply to your geographic location.

Server Settings - West

Location	Email Server
AZ - Phoenix AZ - Tucson CA - Orange County CA - Palos Verdes CA - San Diego CA - Santa Barbara	SMTP Server: smtp.west.cox.net

Server Settings - East

Location	Email Server
CT - New England FL - Gainesville-Ocala FL - Gulf Coast GA - Middle Georgia ID - Idaho KS - Kansas LA - Baton Rouge Area LA - New Orleans NE - Omaha NV - Las Vegas OH - Cleveland OK - Oklahoma RI - New England VA - Fairfax - East VA - Fredericksburg VA - Hampton Roads VA - Roanoke	SMTP Server: smtp.east.cox.net

• Remove check from both Use Secure connection and Verify Certificate  (you may need to send a test mail after set-up to confirm these settings)
• Port - 587 (or 465, but then you would check Use Secure Connection on first)
• Verify username (Username should be email address without @cox.net)
• Enter, or just confirm your email account Password if already displayed.
• Tap on OK

• Tap on Other Settings
• • Select length of time messages will be kept on handset. (1 week, 2 weeks, 1 month, 2 months, Never Delete Messages)
  • Tap on OK

• Tap on OK again to submit your email set-up.

Your account is now set-up.  Please test sending and receiving an email. You may need to go back and change Security settings on the account to send / receive email, but check with Cox Communications for alternate port / server settings.CLICK HERE to learn more about customizing personal email settings. ~~~~ To contact Cox Communications for further email help click here.

Details 

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[bearone21]

did you create a 2nd account on a pc/mac? you can setup 10 but you won't access them on the phone until they're setup.

server addresses have changed from the above:

pop.cox.net

smtp.cox.net

i have cox in phoenix.