It seems that every time there is an update, my phone has problems. Last time it took a factory reset to fix the issues. I am hoping that isn't the case this time around.
Currently the only two issues I am noticing are: battery life sucks and my screen is black whenever I make phone calls. I used to be able to go pretty much all day without needing to charge my phone, even with high volume of texting and using the internet. Now I have to charge the phone pretty much every three or four hours. Also, I noticed that no matter how long I leave it on the charger, even overnight, it never gets to a full charge. This is really hard as I rely on my phone a lot during the day when I am working and I can't always charge it. With regard to making phone calls, the screen never lights up when making a call. When I try to check my voicemail, I cannot enter my password as the screen is black. Touching the power button, which used to light up the screen when on a call, does nothing.
If anyone has any suggestions on how to possibly fix these issues, I would apppreciate some help. If my only option is a factory reset, so be it. Just hoping there may be some other options before I have to do that again. I would love for one of these updates to actually NOT cause any issues!
Thank you
