The e-cards option has disappeared from my verizon messaging app. How do I get it back? I checked and it wasn't blocked on account settings.
We can help to get your generosity moving again. What kind of phone are you using? Is your Verizon Messages app completely up to date with the latest version?
BryanS_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I am using a Samsung S6. It is telling me that it is up to date.
On Sun, Jan 24, 2016 at 6:55 PM, Verizon Wireless Customer Support <
That is a great phone, Blando18. We hope you are enjoying the device. It’s good to hear you have the device up to date. Let's make sure to get the e-card option back on your device. The next recommendation I would like to make is to delete the app and download it once again. This will allow the app to reset in your phone and may bring back your e-card option on the messaging app. When did you notice this option gone? Anything change? I hope this information will be useful to you. Please reach out if you require additional assistance or need extra clarification.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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