The microphone on my Droid MAXX recently cut out; I am able to hear callers, but they cannot hear me. Google Now cannot hear my voice, even when I shout into the phone. This is not an intermittent problem; I cannot get the mic to work for even a brief period of time.
Sound output on my phone works fine...I can hear notifications, music, other callers. All other functions work properly; I can send texts, set alarms, you name it...I just can't get it to hear my voice.
I've had the phone for 21 months now, and in trying to find solutions I've come across plenty of people with the same problem. Things I've tried to do thus far, that have not worked, even temporarily:
1. Software update. I'm on the most current version of phone software offered by Verizon (last update was Nov. 4).
2. Soft boots. After every one of the other things on this list. And after any app updates.
3. Factory reset.
4. Force stop of all apps not native to phone. Including removal of said apps, just in case one of them was causing the problem. Also includes clearing cache for apps. And reinstalling apps to make sure they were installed correctly.
5. Checking microphone hole for debris. No sign of any; I've also tried compressed air to blow out anything in there, and (very carefully and gently) probing with one of my wife's smallest sewing needles. Nada.
If anyone has any bright ideas, I'm all ears. (You just won't be able to hear my reply, haha.)
