my phone shut off by itself an when i try turning it back on it gets stuck
Demig2015, you came to the right place and let's work on getting your device to turn on. I know how important it is to have a working device. Are you using the original charger? When did this issue start?
GersonG_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!