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Wi-Fi Connection Issues

I am having issues getting the Razr to connect to the home wi-fi. This issue began about a week ago, everything was fine before that. NOTHING has changed on the router. Razr is connected to wi-fi with an excellent signal, but all icons on the phone are grey, not blue. As such NOTHING using data works. If I disconnect from Wi-Fi, everything is fine. The phone connects great on the work wi-fi. Any help would be GREATLY appreciated as this is quite annoying.

Thanks,Stasi

Comments

Cody21

Do you have other devices at home that connect properly to your home's router? e.g., a Laptop? Have you powered off and on the router? Have you tried disconnecting the home WiFi address (remove it on the phone under settings/wifi) and re-adding it? (If a secured router, you'll need to re-enter the password of course). After all that I would boot into SAFE MODE and see if it connects that way - just to rule out any newly installed 3rd party app.

pettrainer

Sorry, I should have mentioned that there are other devices that do work via wi-fi (laptops). And Cody21, I should have known better, as the easy answer is typically the right answer. I powered down the router, waited a few minutes and low and behold - I have wi-fi on the phone.

Yeah, safe mode and restore were next on my list.

Thanks for your help.

B33

Stasi i wanted to add to the Great info Cody give ya that when your on the Wi-Fi an want to go Back to the Network if your Razr doesn't Turn on the 3 or 4G indicator.. Go to your settings--> Data Manger--> an make the Data Manger is Enabled an also make sure the Background Data is Enabled as Well..b33 :smileyhappy:

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