droid razor maxx.... It wont turn back on.....

[7sophie7]

I have tried what another post said would work but it wont.. i have no idea why it turned off it still had half of it left to go... any odea why?

[SallyC]

7sophie7 wrote:

I have tried what another post said would work but it wont.. i have no idea why it turned off it still had half of it left to go... any odea why?

Don't know what you tried, but plug it into a wall outlet using your Motorola supplied cable and charger.  Leave it there for 1-2 hours.  Then hold both the Power and Volume Down buttons for around 10 seconds.

Hopefully that will get it working.

[JoeL_VZW]

Hello 7sophie7

Are you still experiencing issues with your Razr? Did SallyC's suggestion help? How long have you had the device charging? Are you using a wall outlet?

Please try to power the device on in safe mode. Here's a link for safe mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50079

Please let me know if this helps.

Thank you

JoeL_VZW

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