I have tried what another post said would work but it wont.. i have no idea why it turned off it still had half of it left to go... any odea why?
7sophie7 wrote:I have tried what another post said would work but it wont.. i have no idea why it turned off it still had half of it left to go... any odea why?
7sophie7 wrote:
Don't know what you tried, but plug it into a wall outlet using your Motorola supplied cable and charger. Leave it there for 1-2 hours. Then hold both the Power and Volume Down buttons for around 10 seconds.
Hopefully that will get it working.
Hello 7sophie7
Are you still experiencing issues with your Razr? Did SallyC's suggestion help? How long have you had the device charging? Are you using a wall outlet?
Please try to power the device on in safe mode. Here's a link for safe mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50079
Please let me know if this helps.
Thank you
JoeL_VZW
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