I charging my phone to 6% but when I go to turn it on it's at 0%. Not sure why this is happening. Please help fix this issue
Dannyeats
We want you to enjoy using your Droid Turbo. It's important that it How long have you had issues with charging the device? What happens if you allow the charging to exceed 6%? For troubleshooting purposes, we recommend allowing the charge properly. charge to reach at least 50%.
SheritaH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Are you on the latest software update that is suppose to resolve the charging issue? Let us know.
http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/
