I installed an update (yesterday), my phone than shut off to install the update and when it came back on my dial pad to make calls as well as my contacts was missing. I went to the messages tab and all my texts are still there with phone numbers but all the names are gone from the numbers. I go to the message and try to "add to contacts" and the phone says the app was not found. I try going into settings and clicking check for updates but that does nothing. I click on google play and it immediately closes the app. I tried doing a factory reset and clearing out the phone. When it finally came back on nothing has changed with the exception of all my old videos and texts and such being gone. I have even tried plugging the phone into the computer and checking for updates, when I do this it pops up with a window saying that an update is already in progress...but there isn't. How in the world do I resolve this?
BTW my phone is a Droid razzr M HD
