is a verizon droid maxx unlocked

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My son just moved to italy. he was told his phone was not unlocked. Verizon told me that all verizon phones are unlocked. who is telling the truth?

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All Verizon 4G LTE phones have been sold unlocked since the iPhone 5, so about 3 years now.

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All Verizon 4G LTE phones have been sold unlocked since the iPhone 5, so about 3 years now.

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