when it rings it freeze up and I cannot answer it while my phone is ringing.
REUP,
Oh no! Let's help get your phone back to normal ASAP!
When did this issue begin? Were any recent updates or applications downloaded on your device when this issue began? Have you attempted to reboot the device? Does this happen on all or certain calls?
EfrainM_VZW
Follow us on Twitter @VZWSupport
I will give it a try and check it out..thanks
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