text wont send after update

howley01
Newbie

i can't respond to a text when i recieve it. when i do it fails says unable to send msg.

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

Howley01, I'm here to get you reconnected, via text messaging. Have you accessed your account online at My Verizon to ensure that the Text Messaging feature is not blocked? Click http://bit.ly/xB4iTc to sign in.

Are you unable to send text messages to any mobile numbers or just to a specific phone number? Try deleting unwanted text messaging threads on your device and then power it off/on. Once you have completed those steps, try to send a new text message to that person. Keep us posted. We're here for you.

LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

0 Likes
Reply