When I open a large email and select view entire message the green rotating icon starts but nothing else happens.
JEFDEE45, we don't want you to miss any important e-mails on your device. Which make/model phone do you have? Are you connected to our cellular data network or Wi-Fi when you have this issue accessing large e-mails?
LasinaH_VZW
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Sorry it took so long to get back to you.
It is a Motorola Droid Turbo 2 and it happens on WiFi in my home, which is also Verizon.
Jeff
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