My wifi will not stay on..even when close to the router. I switch it on and then a few seconds later it shuts off.......any ideas?
I am having similar problems. I almost never use wi-fi. I pretty much turn it on when google+ won't auto-sync a large video I recorded. The closest thing I could pinpoint to a change that could have prompted this is when I got a sneak OTA of 4.4.4 .
This had to be fairly recent as I noticed the slight changes to the camera app fairly recently as well.
It is actually worse. My bluetooth radio is doing the same thing. I'm not a frequent user of bluetooth, but that narrows it down to the last 2-4 weeks. I haven't made any real changes in that time that I recall. I don't think I've added apps, though I allowed plenty of upgrades. I suspect many might have been prompted by the 4.4.4 upgrade that was pushed to my phone?
Any way somebody from VZW can investigate whether there are other cases of 4.4.4 messing up the wi-fi and/or bluetooth of 1st gen Moto X phones?
You misunderstand the issue. When I try to turn on Wi-Fi (and now Bluetooth I discovered) it never turns on.
With both radios I toggle on the connection and the display goes to on (but remains gray) until it times out and his back to off.
I don't use Wi-Fi much so I didn't know when this happened but if the same problem is at the root of the Bluetooth issue as well then this was within the last 3 to 4 weeks from my first post.
I never consciously noticed when 4.4.4 was pushed out to my phone but it seems similar timing.
well I don't know WHEN the 4.4.4 was pushed out. It wasn't like a normal OTA with all the notices and warnings and such. I've had my phone reboot itself for no known reason a few times over the past 6 weeks, but that's not completely unusual.
By coincidence, I had an OTA update available TODAY. I don't know what it changed (baseband, kernel, etc.) but it still shows itself as Android 4.4.4
After the update, the Wi-Fi and Bluetooth radios 'appeared' to be improved. I could turn them on. Wi-Fi started to see ssid's and BT showed previously known devices. I couldn't connect to my wi-fi though and then when I was trying to connect BT to a new device it tried for a while and then the phone rebooted itself. Since then, wi-fi and BT are doing the same thing; won't turn on and doesn't see ssid's / BT devices respectively.
Same behavior in Safe Mode.
well the upside to trying that safe mode thing out is it made all my screen widgets go away :smileysad:.
Thank you for the troubleshooting steps you have done in order to ge this resolved, stevevetter! We want to make sure that this is resolved for you once and for all. Since this started happening right after the update. Let's try running the Software Repair Assistance tool and see if you see improvements http://www.verizonwireless.com/support/moto-x-update/ . Have you tried connecting to other WiFi Networks? Do you receive any error messages?
JorgeO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
well that didn't work, I'm still in the same predicament. The wi-fi and bluetooth radios will not turn on. When I try to turn them on, the slider goes to on, the phone waits 10 or so seconds and then the slider goes back to off.
Please do not ask again if I've tried connecting to other networks again. I've described more than once now that it is not a 'connecting to a network' problem for me. The wi-fi (and bluetooth) radio won't even come on in order to try a connection.
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well, after turning off my phone for the night and then on again (something I do frequently) wi-fi and bluetooth are now working. I guess I'll just have to live with 'random' for right now.
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