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Checkmark in duplicate text
Edfromlee
Newbie
โ€Ž01-10-2016 08:01 AM

Why do some texts appear as sent twice withe second one having a message icon with a green checkmark?

Thanks

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vzw_customer_support
Customer Service Rep
โ€Ž01-12-2016 08:29 AM

Edfromlee โ€“


We want to make sure your phoneโ€™s operating as it should. Seeing double the messages is not the experience we want you to have. Tell me more about this. What make/model phone do you have? What messaging platform are you using? When did this start happening?



MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Edfromlee
Newbie
In response to vzw_customer_support
โ€Ž01-12-2016 08:53 AM

See attached as examples of what I am seeing. I have Droid Turbo 2 and use standard Android Message app for texts.

Doesn't always happen, just some times.

Thanks

Ed

[Personal information removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Wireless

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Rodder423
Newbie
โ€Ž02-19-2016 11:39 AM

I have this same issue on my Droid Turbo.  It seems to happen sometimes when I hit the power button to lock the phone while the original text is still sending.  I've seen as many as 4 duplicates of the same text message I sent, and each of the duplicates has the icon with the checkmark next to it.

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