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Issue with MMS on Android Messages

I have a Droid Turbo. Since switching from Google Hangouts to Android Messages, I have been getting a "not sent" error every time I send a MMS. Here is the kicker, the messages are going through, and any other text app shows that they are delivered. When I go to Message details, it shows the Error code is 128.

Anyone else have this issue or know whats causing it?

Comments

Verizon_Support

JJAJOE -

I would certainly be confused as well if I was receiving an error code even though my texts were sending. Does this happen only with MMS? Did you complete any recent updates on your phone?

I first recommend loading your Google Play Store. Tap the three lines in the top left corner, select My Apps & Games and check for a Verizon Messages update.

If this does not resolve the issue, my next recommendation is to reset your messaging app: http://vz.to/2psUBXZ.

EricaC_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

JJAJOE

This only happens with MMS. I haven't done an update. Android Messages is

up-to-date. I have uninstalled it and re-installed it twice now. When I

reinstall the app, all the messages that it said were not delivered show up

as delivered.

On Fri, May 12, 2017 at 12:49 PM, vzw_customer_support <

Verizon_Support

Having all your messages go through correctly is essential, JJAJOE. Glad that regular text messages do not give you any concerns. Just to confirm, are you using the Verizon Messages (Messages+) as your text application? Do you notice if this is happening when you are connected to wifi, cellular data, or both?

NicoleB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

DLOFF9

I'm having the same issue. It's not just pictures it's any kind of text. It happens on both WiFi and data. I've also tried turning one or the other off and issue persists. Very annoying. Have missed important texts

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