Unlock Motorola

Lulzim
Newbie

I bought my Motorola in US, and I am going to use it only in EU. How to unlock it for use with any SIM card?

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5 Replies
SynthpopAddict
Champion - Level 2

Verizon's device unlocking policy states you must use the device on Verizon for at least 60 days, then it automatically unlocks.

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I'm not a Verizon employee, just another customer trying to help.
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Lulzim
Newbie

I am already in Europe, cant use it with Verizon

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Lulzim
Newbie

When I try to contact support I get this message: 

We're sorry. We are unable to process your request at this time.For more information about Verizon products and services, visit verizon.com. If you continue to experience problems please contact us at [email address removed per the Verizon Terms of Service] with Case ID *****, date, time, IP and requested URL.

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SynthpopAddict
Champion - Level 2

If you didn't use the phone for at least 60 days on Verizon before you left the US, the phone cannot be unlocked.

If you aren't a Verizon customer at all, you need to get a refund from whomever sold you the phone.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hey there, Lulzim, I hope you have a great trip in Europe! We want to be sure to answer your SIM questions. So we can better assist, we will be reaching out via Private Message.

-Lauren

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