Please anybody on the Verizon app here can you help me all I wanna do is become the account owner so I can access the account on my phone. I’m the owner on the manager on the bill payer just give me to there please
Thank you for reaching out Redundant-216, to make sure I'm aligned, are you trying to change the ownership as in whose information the account is under, or change the log in credentials?
-Melissa
For me - I can’t get set up as the account owner - even though I am! I set the account up, purchased the devices and am the only user of these. Keep getting put in a ridiculous circle and cannot get resolved. It always seems to come back to a zip code issue. Maddening. I can’t set up auto pay, apply discounts, etc. This has been an issue for 3 mos now. Do not have any more time to waste on you Verizon. This has been a horrible experience. I will be moving back to Tmobile when my contract is up. And all for a phone that doesn’t even have service at my home.
I'm sorry you are having difficulty setting up the account SLH71. Please visit a corporate store with a state issued ID. Find a location here: https://www.verizon.com/stores/-Joe
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