Blocking

[Heatherbunch1]

When I try to block a number under "Block calls and messages" I get the error "We are unable to block (number) on this device(s): (my phone number)". But I get the same error with my phone number no matter what phone number on my account I'm trying to block it on.  I get the error in the MyVerizon App and on the website.

This same problem was described in a thread with the title "Unable to Block Number" that has since been closed.

Please have a technician contact me via private message to step me through resolving the problem.

[Radmom]

I am having the same problem when trying  to block a number on my daughter's phone - it says "unable to block xxxx number on this device.

[vzw_customer_support]

Hi Radmom, Please refer to this link for troubleshooting guidance regarding blocking calls, texts and other services: https://www.verizon.com/support/block-unblock-services-faqs/
If you continue having trouble or have additional questions or concerns, let us know! We are here to help!

-Red

[vzw_customer_support]

Heatherbunch1 I will be sending you a private message.

~Jorge